Customer Experience Pro - In-Store & Phone

Domino's Pizza; Birmingham (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza is seeking a Customer Experience Representative in Birmingham, AL to greet customers, take orders, and ensure a positive dining or pickup experience. You will be the face and voice of our brand, delivering friendly service both in-store and by phone, with a focus on accuracy and a helpful, can-do attitude.

Responsibilities include handling orders via POS, maintaining a welcoming storefront, supporting drive-up and curbside services, and resolving customer concerns in partnership

Qualifications

• Greet customers and provide a positive, engaging experience with personality and professionalism.
• Take orders in-person or over the phone using our Point of Sale system.
• Maintain a clean, welcoming front of store area to enhance the in-store experience.
• Support drive-up and curbside service with safe, contactless options.
• Own customer concerns and escalate to management to WOW them.

Responsibilities

• Greet customers and provide a positive, engaging experience with your personality, professionalism and performance
• Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
• Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
• Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
• Take ownership of customer concerns and work with management to WOW them!
• Ensure orders are organized, accurate and up to standards! You are also the last chance we have to impress!

Skills

Customer service

POS systems

Communication

Job description

Domino's Pizza is seeking a Customer Experience Representative in Birmingham, AL to greet customers, take orders, and ensure a positive dining or pickup experience. You will be the face and voice of our brand, delivering friendly service both in-store and by phone, with a focus on accuracy and a helpful, can-do attitude.

Responsibilities include handling orders via POS, maintaining a welcoming storefront, supporting drive-up and curbside services, and resolving customer concerns in partnership