Customer Experience Pro — Flexible Retail Associate

Walgreens Co.; Magnolia (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused associate to deliver a distinctive shopping and service experience in-store. You will greet customers, assist with product questions, and help manage checkout via the register, ensuring fast, courteous service.

You will also keep shelves tidy, process returns, and support photo services and curbside orders as needed. The role emphasizes friendly interactions, proactive help, stock maintenance, and adherence to store policies, with opportunities for

Qualifications

• Fluent reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.

Responsibilities

• Registers sales at the cash register and provides courteous, fair, friendly checkout service.
• Engages customers and patients, greets them, offers assistance, and resolves issues to ensure a positive experience.
• Recommends items and upsells; processes returns, exchanges, rain checks, and refunds as needed.
• Maintains clean, well-merchandised counters and shelves; checks in and prices merchandise per policy.
• Maintains store systems and equipment knowledge; participates in inventory and resets as directed.
• Provides customer service in the photo area (passport photos, poster prints, promotional products).
• Supports web pick-up tasks (monitoring orders, picking items, delivering to customers).
• Ensures adherence to company policies and procedures; supports teamwork and special assignments.

Skills

Customer service

Communication

Job description

Walgreens Co. is seeking a customer-focused associate to deliver a distinctive shopping and service experience in-store. You will greet customers, assist with product questions, and help manage checkout via the register, ensuring fast, courteous service.

You will also keep shelves tidy, process returns, and support photo services and curbside orders as needed. The role emphasizes friendly interactions, proactive help, stock maintenance, and adherence to store policies, with opportunities for