Customer Experience & POS Specialist (Flexible Scheduling)

Carters; Pooler (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Brand discount

Tuition-free GED/degree program

ESL language support

Professional development

Job summary

Carter’s in Pooler, GA is hiring for retail team members to welcome customers, share product knowledge, and help with omnichannel needs. You will handle transactions, stock replenishment, and maintain a clean store while delivering a positive shopping experience.

The role emphasizes friendly customer interactions, the ability to multitask, and adherence to standard operating procedures. Benefits include brand discounts and growth opportunities.

Qualifications

• Experience in customer service is preferred.
• Clear and professional verbal and written communication.
• Ability to manage multiple tasks in a busy retail setting.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with products, styles, and benefits.
• Resolve customer issues promptly and courteously in a fast-paced environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process sales transactions efficiently at the register.
• Assist with floor replenishment and stock shipments as needed.
• Explain current promotions and loyalty program benefits to customers.
• Maintain a clean, safe, and organized store to minimize loss.

Skills

Customer service

Communication skills

Multitasking

Positive mindset

Job description

Carter’s in Pooler, GA is hiring for retail team members to welcome customers, share product knowledge, and help with omnichannel needs. You will handle transactions, stock replenishment, and maintain a clean store while delivering a positive shopping experience.

The role emphasizes friendly customer interactions, the ability to multitask, and adherence to standard operating procedures. Benefits include brand discounts and growth opportunities.