Customer Experience & POS Specialist

Domino's; City of Amsterdam (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's is hiring a friendly Customer Service Representative to greet customers in person and by phone, take orders, and answer questions about products and services. You will navigate the store's POS system to process orders accurately and ensure a smooth guest experience.

You may assist with food preparation and packaging, maintain professional appearance, and resolve routine concerns without direct supervision.

Qualifications

• Greet customers politely in person and over the phone.
• Navigate a computer POS system to take orders.
• Assist in preparing food products and packaging while maintaining grooming standards.

Responsibilities

• Greet customers and take orders using the POS system.
• Answer questions about products and services.
• Assist in food preparation and packaging as needed.
• Address product concerns over the phone or in person.

Skills

Customer service

Communication

Telephone skills

Tools

Point of Sale System (POS)

Job description

Domino's is hiring a friendly Customer Service Representative to greet customers in person and by phone, take orders, and answer questions about products and services. You will navigate the store's POS system to process orders accurately and ensure a smooth guest experience.

You may assist with food preparation and packaging, maintain professional appearance, and resolve routine concerns without direct supervision.