Customer Experience & Ordering Specialist

Domino's; Wellington (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Wellington store is hiring a customer service associate. You will greet customers, take orders, and answer questions in a friendly manner, while using suggestive selling techniques to help complete orders.

You will answer phones promptly, keep the work area clean, assist with pizza making when needed, manage carry-out pickups, and maintain store image standards. This role emphasizes teamwork and attention to detail in a fast-paced indoor environment.

Responsibilities

• Take the customer's order in a positive manner, answering any questions they might have.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete the order in a timely manner making sure the order is neat and accurate.
• Keep the phone and customer area clean at all times.
• Repeat every order back to the customer and inform them of the approximate delivery time.
• Say thank you to every customer and tell the time of the order.
• Handle carry-out customers with the same customer service.
• Assist in making pizzas when possible and keep makeline and soda coolers stocked.
• Take payments from carry-out customers if requested by the manager.
• Maintain the image standards set forth by the company.
• Assist the safe delivery specialist in cleanliness and maintenance of the store.
• May be asked to assist in folding boxes, and box topping boxes.

Job description

Domino's Wellington store is hiring a customer service associate. You will greet customers, take orders, and answer questions in a friendly manner, while using suggestive selling techniques to help complete orders.

You will answer phones promptly, keep the work area clean, assist with pizza making when needed, manage carry-out pickups, and maintain store image standards. This role emphasizes teamwork and attention to detail in a fast-paced indoor environment.