Store Operations & Guest Experience Lead

SmartRecruiters, Inc.; Oklahoma City (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Assistant Manager for our Oklahoma City location. The role involves overseeing store operations, supervising staff, and ensuring top-notch customer service.

You will manage inventory, assist with orders placed by phone or online, and maintain a clean, efficient workspace to WOW every guest. On-the-job training will cover customer service orientation, interactive computer programs, and hands-on practice.

Qualifications

• General job duties require customer service orientation, verbal and written communication with customers and coworkers.
• Cash handling and basic arithmetic are essential for accurate monetary transactions.
• Experience leading a small team and coordinating daily tasks is beneficial.

Responsibilities

• Operate all store equipment and keep the area clean and safe.
• Stock and rotate ingredients from delivery to storage areas and walk-in cooler.
• Prepare products and assist with orders received by phone or online.
• Count inventory and complete required paperwork.
• Assist with training and customer service to ensure a positive guest experience.

Skills

Customer service orientation

Verbal communication

Written communication

Cash handling

Inventory management

Team leadership

Job description

SmartRecruiters, Inc. is seeking an Assistant Manager for our Oklahoma City location. The role involves overseeing store operations, supervising staff, and ensuring top-notch customer service.

You will manage inventory, assist with orders placed by phone or online, and maintain a clean, efficient workspace to WOW every guest. On-the-job training will cover customer service orientation, interactive computer programs, and hands-on practice.