Customer Experience & Operations Supervisor

Sanwa Food Group; Tampa (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Opportunities for advancement

Health, dental, & vision insurance (60

401K matching (6%) after 6 months

Job summary

Sanwa Food Group in Tampa, FL is seeking a Business Center Assistant Manager to oversee daily operations, manage staff, and handle customer orders with a focus on service excellence.

The role requires prior management experience, strong communication skills, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and advancement opportunities are offered in this growing organization.

Qualifications

• High school diploma or equivalent preferred.
• Prior management experience a must.
• Strong communication and customer service skills.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Receive and complete business customer orders while ensuring quality and deadlines.
• Communicate with business customers via phone, text, and email professionally.
• Follow food safety guidelines for temperature-sensitive orders.
• Coordinate with other departments to ensure efficient operation of the Business Center.
• Train new employees and supervise day-to-day team activities.
• Resolve customer issues in line with company policies and procedures.

Skills

Customer service

Communication

Team leadership

Flexibility

Education

High school diploma or equivalent

Job description

Sanwa Food Group in Tampa, FL is seeking a Business Center Assistant Manager to oversee daily operations, manage staff, and handle customer orders with a focus on service excellence.

The role requires prior management experience, strong communication skills, and flexibility to work evenings, weekends, and holidays. Competitive hourly pay and advancement opportunities are offered in this growing organization.