Customer Experience & Operations Partner

Sandvik Coromant; South Carolina; On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Job summary

Sandvik Coromant in Westminster, SC is seeking a Business Support Associate to enable efficient operations and support day-to-day activities. You will serve as a central connector between external customer engagement and internal site coordination, ensuring a seamless, high-quality experience for customers, employees, and leadership.

The role emphasizes ownership of customer visits, site communications, and engagement initiatives, while supporting leadership, HR, and procurement processes in a

Qualifications

• Associate’s or Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience).
• 3+ years of experience in administrative, customer-facing, or business support roles.
• Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Exceptional communication, organizational, and interpersonal skills.
• Ability to manage multiple priorities with a high level of accuracy and professionalism.
• Preferred: experience in manufacturing or industrial environments; familiarity with ISO standards.

Responsibilities

• Serve as the primary point of contact for site visitors, ensuring a professional and welcoming experience.
• Coordinate and execute visits end-to-end, including scheduling, agendas, and tours across product lines.
• Provide high-level administrative and operational support to site leadership, HR, and management teams.
• Manage travel coordination and logistics for internal leaders and guests; oversee front office operations.
• Lead site communications and alignment across departments to reinforce strategy and performance.
• Plan and execute employee engagement initiatives and site events in partnership with HR.

Skills

Communication

Organizational skills

Attention to detail

Multitasking

Interpersonal skills

Education

Associate’s or Bachelor’s degree in Business Administration, Communications, or related field

Tools

Microsoft Office

Job description

Sandvik Coromant in Westminster, SC is seeking a Business Support Associate to enable efficient operations and support day-to-day activities. You will serve as a central connector between external customer engagement and internal site coordination, ensuring a seamless, high-quality experience for customers, employees, and leadership.

The role emphasizes ownership of customer visits, site communications, and engagement initiatives, while supporting leadership, HR, and procurement processes in a