Customer Experience & Operations Lead

Meijer; Fishers (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer is looking for a Service Lead in Fishers, Indiana. In this role, you will guide your department by supporting teammates and reinforcing standards, ensuring exceptional customer experiences. Responsibilities include mentoring team members, managing daily operations, and ensuring compliance with safety standards. Ideal candidates have strong customer service skills, creativity, and the ability to foster a positive team environment. Benefits include weekly pay, scheduling flexibility, and paid education assistance.

Qualifications

• Passion for customer service with engagement to convey approachability.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.

Responsibilities

• Engage peers to enhance customer shopping experience.
• Communicate and assign daily work tasks to team members.
• Mentor and coach team members to exceed service goals.

Skills

Customer service engagement

Communication skills

Creative thinking

Ability to influence others

Team building

Job description

Meijer is looking for a Service Lead in Fishers, Indiana. In this role, you will guide your department by supporting teammates and reinforcing standards, ensuring exceptional customer experiences. Responsibilities include mentoring team members, managing daily operations, and ensuring compliance with safety standards. Ideal candidates have strong customer service skills, creativity, and the ability to foster a positive team environment. Benefits include weekly pay, scheduling flexibility, and paid education assistance.