Customer Experience & Office Support Associate

CarMax; San Jose (CA); On-site; USD 24,934 - 42,705; Part time

Benefits offered by this job

Sick leave

Vacation hours based on length of service

Floating Holiday Time

Job summary

A leading used car retailer is seeking a customer-focused individual for a role in San Jose. The candidate will provide exceptional customer service, support administrative tasks, and communicate effectively with clients and team members. Strong listening skills, verbal and written communication are essential. The position offers an hourly wage between $18.10 - $31.00, and employees enjoy a dynamic work environment with opportunities for growth and development.

Qualifications

• 1+ years of customer service experience in a fast-paced environment.
• Ability to effectively communicate with customers and team members.
• High level of attention to detail for paperwork and transactions.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and guiding them.
• Maintain coverage at the information desk and answer phones.
• Handle financial transactions and processing paperwork accurately.

Skills

Customer service experience

Good listening skills

Strong verbal communication skills

Strong written communication skills

Basic computer skills (word processing, spreadsheets)

Job description

A leading used car retailer is seeking a customer-focused individual for a role in San Jose. The candidate will provide exceptional customer service, support administrative tasks, and communicate effectively with clients and team members. Strong listening skills, verbal and written communication are essential. The position offers an hourly wage between $18.10 - $31.00, and employees enjoy a dynamic work environment with opportunities for growth and development.