Customer Experience & Merchandising Specialist

Dollar General; Cumberland (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General stores are seeking a Store Associate to serve customers, stock merchandise, and maintain plan‑o‑grams. You’ll greet customers, operate the cash register, and help locate items on the sales floor in a fast‑paced environment.

This role requires a high school diploma or equivalent preferred, good math and cash handling skills, and the ability to lift up to 40 pounds and occasionally 55 pounds. Relentless focus on customer satisfaction and teamwork is expected.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal and oral communication skills.
• Ability to read plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and move merchandise to stock room or sales floor.
• Stock merchandise and rotate faces on shelves; restock as needed.
• Build and maintain merchandise displays and plan-o-grams.
• Assist customers by locating merchandise and answering questions.
• Operate cash register, collect payment, and bag purchases.
• Assist with ordering merchandise using handheld scanners as needed.
• Keep front end clean and assist with sidewalk displays when necessary.

Skills

Interpersonal communication

Safety awareness

Plan-o-gram following

Cash handling

Math skills

IBM cash register

Education

High school diploma or equivalent

Tools

IBM cash register

Handheld scanners

Job description

Dollar General stores are seeking a Store Associate to serve customers, stock merchandise, and maintain plan‑o‑grams. You’ll greet customers, operate the cash register, and help locate items on the sales floor in a fast‑paced environment.

This role requires a high school diploma or equivalent preferred, good math and cash handling skills, and the ability to lift up to 40 pounds and occasionally 55 pounds. Relentless focus on customer satisfaction and teamwork is expected.