Customer Experience & Merchandising Pro

The TJX Companies, Inc.; Springfield (OH); On-site; USD 17,908 - 19,286; Full time

Benefits offered by this job

Associate discount

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid holidays/vacation/sick

Job summary

Marshalls in Springfield, OH, is hiring to deliver a best-in-class customer experience at a fast-paced off-price retailer. You will engage with customers, maintain a clean store, and support store operations while following loss prevention and merchandising standards.

The role emphasizes excellent service, teamwork, and the ability to adapt to daily needs, including potential cross-training across departments. Competitive benefits and growth opportunities are highlighted.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to assist in multiple store areas.
• Accurately ring purchases/returns and manage cash per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and recovery.

Skills

Customer service

Communication

Multitasking

Flexible schedule

Teamwork

Retail experience

Job description

Marshalls in Springfield, OH, is hiring to deliver a best-in-class customer experience at a fast-paced off-price retailer. You will engage with customers, maintain a clean store, and support store operations while following loss prevention and merchandising standards.

The role emphasizes excellent service, teamwork, and the ability to adapt to daily needs, including potential cross-training across departments. Competitive benefits and growth opportunities are highlighted.