Customer Experience & Merchandising Lead

Kroger Family of Companies; Noblesville (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is hiring for a Customer Service Associate to create outstanding experiences in-store. You will help customers, answer questions, and process transactions while maintaining a safe, clean environment.

This role emphasizes friendly communication, product knowledge, and accurate handling of payments and promotions. You will work with store teams to ensure quality service and adherence to safety, merchandising, and store policies.

Qualifications

• Effective communication skills.
• Basic math ability including counting, addition, and subtraction.
• Ability to handle stressful situations.
• Must be 18 or older.

Responsibilities

• Adhere to health, safety, and civil codes.
• Create a welcoming environment by assisting customers and answering questions.
• Maintain knowledge of products and promotions to assist shopping decisions.
• Understand store layout and locate products efficiently.
• Follow all merchandising, loss prevention, and safety policies.
• Operate cashier functions and handle transactions.

Skills

Effective communication

Basic math skills

Stress management

18+ years old

Education

High school diploma or equivalent

Job description

Kroger Family of Companies is hiring for a Customer Service Associate to create outstanding experiences in-store. You will help customers, answer questions, and process transactions while maintaining a safe, clean environment.

This role emphasizes friendly communication, product knowledge, and accurate handling of payments and promotions. You will work with store teams to ensure quality service and adherence to safety, merchandising, and store policies.