Customer Experience & Merchandising Associate | Flexible Schedule

The TJX Companies, Inc.; Watertown (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Associate discount

401(k) plan contributions

Medical/dental/vision coverage

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at our Marshalls Store 0100 in Watertown, MA. You will engage with customers, process purchases and returns, and maintain store standards in a fast-paced environment.

Starting pay is in the range of $16.25–$16.75 per hour, with a focus on delivering an excellent customer experience and supporting store operations. Benefits include discounts, healthcare options, and retirement plan contributions.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide excellent customer service and engage with shoppers.
• Accurately process purchases, returns, and cash handling.
• Promote credit and loyalty programs.
• Maintain merchandising standards and stock readiness.
• Support store recovery and cleanliness.
• Follow safety, labor, and loss prevention policies.
• Assist in other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Multitasking

Teamwork

Job description

The TJX Companies, Inc. is seeking a Retail Associate at our Marshalls Store 0100 in Watertown, MA. You will engage with customers, process purchases and returns, and maintain store standards in a fast-paced environment.

Starting pay is in the range of $16.25–$16.75 per hour, with a focus on delivering an excellent customer experience and supporting store operations. Benefits include discounts, healthcare options, and retirement plan contributions.