Retail Merchandise Associate: Customer Experience Pro

TJX; Bedford (NH); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

Job summary

Marshalls at TJX Companies in Bedford, NH is hiring a Customer Service Associate dedicated to delivering a positive shopping experience. You will greet customers, process purchases, assist with returns, and support loss prevention and merchandising standards.

We value teamwork, flexibility, and strong communication. The starting pay ranges from 14.50 to 15.00 per hour, with opportunities to learn and grow within the world's leading off-price retailer.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Lifting heavy objects

Retail experience

Job description

Marshalls at TJX Companies in Bedford, NH is hiring a Customer Service Associate dedicated to delivering a positive shopping experience. You will greet customers, process purchases, assist with returns, and support loss prevention and merchandising standards.

We value teamwork, flexibility, and strong communication. The starting pay ranges from 14.50 to 15.00 per hour, with opportunities to learn and grow within the world's leading off-price retailer.