Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Richmond (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJ Maxx store location in Richmond, KY is seeking a customer-focused associate to deliver outstanding service, process transactions, and support merchandising and store operations. You will help maintain a clean, organized store and contribute to a safe shopping environment.

Qualifications include excellent customer service, strong communication, attention to detail, and the ability to multitask in a fast-paced retail setting.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Rings purchases/returns accurately and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising and store cleanliness.
• Participates in store recovery and safety programs.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Teamwork

Retail experience

Job description

The TJ Maxx store location in Richmond, KY is seeking a customer-focused associate to deliver outstanding service, process transactions, and support merchandising and store operations. You will help maintain a clean, organized store and contribute to a safe shopping environment.

Qualifications include excellent customer service, strong communication, attention to detail, and the ability to multitask in a fast-paced retail setting.