Customer-Experience Merchandising Associate

Winners Merchants International, L.P.; Redwood City (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Associate discount

401(k) Matching

Medical/Dental/Vision

Job summary

TJX Companies is seeking a customer-focused associate to deliver a superior shopping experience at our Redwood City location. You’ll engage with customers, process purchases, and support store standards while promoting loyalty programs.

The role requires flexible scheduling, strong communication, and the ability to multi-task in a dynamic retail environment. Prior retail experience is a plus, and teamwork is essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task effectively.
• Adaptable to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodations.
• Team player with peers and supervisors.
• Retail experience is a plus.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers.
• Ring purchases and returns accurately and count cash per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and clean store environment.
• Assist in store recovery and safety practices as needed.
• Support and participate in loss prevention goals and programs.
• Remain compliant with labor laws and store policies.
• Support cross-training across store areas as needed.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Attention to detail

Job description

TJX Companies is seeking a customer-focused associate to deliver a superior shopping experience at our Redwood City location. You’ll engage with customers, process purchases, and support store standards while promoting loyalty programs.

The role requires flexible scheduling, strong communication, and the ability to multi-task in a dynamic retail environment. Prior retail experience is a plus, and teamwork is essential.