Customer Experience & Merchandising Associate

Dollar General; Glenwood City (WI); On-site; USD 26,000 - 38,000; Full time

Job summary

Dollar General in the United States is seeking a store associate to act as the point of contact for customers, assist with plan-o-grams, stock merchandise, and protect store assets while maximizing profitability and teamwork.

Key duties include unloading trucks, building displays, stocking shelves, greeting customers, operating the cash register, and helping with merchandise ordering and store cleanliness. The role emphasizes strong customer service, basic math, and reliable cash-handling skills.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks.
• Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Interpersonal skills

Safety policies

Plan-O-gram knowledge

Cash handling

Basic math

IBM cash register

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Box cutters

Two-wheel dollies

Rolltainers

U-boats

Job description

Dollar General in the United States is seeking a store associate to act as the point of contact for customers, assist with plan-o-grams, stock merchandise, and protect store assets while maximizing profitability and teamwork.

Key duties include unloading trucks, building displays, stocking shelves, greeting customers, operating the cash register, and helping with merchandise ordering and store cleanliness. The role emphasizes strong customer service, basic math, and reliable cash-handling skills.