Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Albemarle (NC); On-site; USD 17,564 - 18,253; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in Albemarle, NC, TJ Maxx Store 1428, is seeking a Customer Service Associate to deliver a highly satisfied customer experience, maintain a clean store, and support operations across departments.

You will model strong service, promote programs, process purchases, and help maintain safety and store standards while adapting to business needs. This role offers a starting pay range of $12.75–$13.25 per hour and opportunities to learn and grow within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Capable of multi-tasking and adapting to changing directions.
• Works well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean store environment.
• Ring purchases and returns, promote credit/loyalty programs, follow procedures.
• Support store operations, merchandising, and loss prevention standards.
• Participate in safety, recovery, and upkeep of the sales floor.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. in Albemarle, NC, TJ Maxx Store 1428, is seeking a Customer Service Associate to deliver a highly satisfied customer experience, maintain a clean store, and support operations across departments.

You will model strong service, promote programs, process purchases, and help maintain safety and store standards while adapting to business needs. This role offers a starting pay range of $12.75–$13.25 per hour and opportunities to learn and grow within a Fortune 100 company.