Customer Experience Manager - Insurance & Financial Services

Jeff Kalvelage - State Farm Agent; Seattle (WA); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance

Salary plus commission

Profit sharing

Paid time off

Growth opportunities

Job summary

Jeff Kalvelage - State Farm Agent in Seattle, WA is seeking a customer-focused, outgoing individual for a State Farm independent contractor office. You will build relationships, handle inquiries, and educate clients on insurance options to help protect their families and assets.

This role offers salary plus commission/bonus, benefits, and opportunities for growth within the agency. Licensing can be pursued for Property & Casualty and Life/Health to advance within the team.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Ability to work in a team environment.
• Ability to relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Skills

Communication

Detail oriented

Problem solving

Customer service

Teamwork

Customer relations

P&C license

Life license

Job description

Jeff Kalvelage - State Farm Agent in Seattle, WA is seeking a customer-focused, outgoing individual for a State Farm independent contractor office. You will build relationships, handle inquiries, and educate clients on insurance options to help protect their families and assets.

This role offers salary plus commission/bonus, benefits, and opportunities for growth within the agency. Licensing can be pursued for Property & Casualty and Life/Health to advance within the team.