Customer Experience & Leasing Manager

Thesciongroupllc; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Discretionary annual bonus

Health Insurance

401k Matching

Paid Time Off

Job summary

Thesciongroupllc is looking for a dedicated Customer Experience Manager in Tempe, Arizona to enhance customer service and support revenue goals across communities. The role involves managing staff, planning events, and ensuring quality property administration.

Successful candidates will have strong communication skills and a customer-centric mindset with a minimum of two years of relevant experience. The position offers a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Minimum of two years of customer service, sales, and/or community management experience.
• Ability to work up to six days per week during peak times.
• Commitment to excellence with acute attention to detail.

Responsibilities

• Provide leadership and coaching for Experience Team Member staff performance.
• Assist with planning and executing successful annual Turnover processes.
• Oversee all on-campus marketing events.

Skills

Customer-centric mindset

Excellent written and verbal communication skills

Strong organizational skills

Proficient in Microsoft Office

Education

College graduate preferred

Tools

Entrata (Property Management System)

Microsoft Office

Social Media Platforms

Job description

Thesciongroupllc is looking for a dedicated Customer Experience Manager in Tempe, Arizona to enhance customer service and support revenue goals across communities. The role involves managing staff, planning events, and ensuring quality property administration.

Successful candidates will have strong communication skills and a customer-centric mindset with a minimum of two years of relevant experience. The position offers a comprehensive benefits package including health insurance and paid time off.