Customer Experience Leader

Hannaford Supermarkets; Northwood (NH); On-site; USD 23,000 - 34,000; Full time

Job summary

Hannaford Supermarkets in Northwood, NH is seeking staff to support front-end and service desk operations. You will observe company policies, maintain appearance, and perform cashier/bagging duties as well as service desk tasks.

Training packets cover cashier and service desk roles, with opportunities to handle store responsibilities. Responsibilities include assisting with special projects, ensuring safety standards, security, and general sanitation in line with health regulations.

Qualifications

• Effective communication and customer service skills required.
• Must be 18 years of age or older.
• Ability to learn multiple tasks and technical requirements.
• Ability to perform cashier and service desk/kiosk duties.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed personal appearance per policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all safety standards; report needed repairs.
• Observe security standards and report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain general housekeeping and sanitation to store policy and health regulations.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk duties and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service skills

Learn multiple tasks

Cashier/service desk/kiosk tasks

Job description

Hannaford Supermarkets in Northwood, NH is seeking staff to support front-end and service desk operations. You will observe company policies, maintain appearance, and perform cashier/bagging duties as well as service desk tasks.

Training packets cover cashier and service desk roles, with opportunities to handle store responsibilities. Responsibilities include assisting with special projects, ensuring safety standards, security, and general sanitation in line with health regulations.