Customer Experience Leader

Food Lion; Dover (DE); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Dover, DE is seeking a friendly Customer Service Associate to provide fast, accurate service at the front end and assist with cashier duties. You will greet customers, maintain a neat front-end area and support daily operations while following company policies and completing required training.

The role emphasizes excellent service and teamwork in a fast-paced grocery environment. Candidates should have a high school diploma or equivalent and strong communication skills.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements for specific functions.
• Able to meet physical requirements of the position.

Responsibilities

• Provide fast, friendly service and greet customers by name when possible.
• Maintain neat, clean front-end area and office functions.
• Handle cash transactions and operate register accurately.
• Assist customers and support Customer Service Manager as needed.
• Adhere to company policies and dress code and complete CBT trainings.

Skills

Customer service

Communication

Multi-tasking

Cashier duties

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Dover, DE is seeking a friendly Customer Service Associate to provide fast, accurate service at the front end and assist with cashier duties. You will greet customers, maintain a neat front-end area and support daily operations while following company policies and completing required training.

The role emphasizes excellent service and teamwork in a fast-paced grocery environment. Candidates should have a high school diploma or equivalent and strong communication skills.