Customer Experience Lead - Retail, Flexible Hours

R551US The Finish Line, Inc.; Barboursville (WV); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Retirement plan

Employee discounts

Career development

D&I initiatives

Job summary

The Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain product presentation, and contribute to the store’s success with a team-driven approach.

Ideal candidates bring at least some retail experience, a customer-centric mindset, and strong communication skills. Flexibility to work weekends and holidays is preferred in our fast-paced environment.

Qualifications

• Experience in retail or similar role with track record of achieving sales targets preferred.
• Customer-centric approach to delivering outstanding service.
• Strong interpersonal and communication skills.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through effective merchandise management and promotions.
• Participate in inventory management, visual merchandising, and shipment workflows.
• Assist with order fulfillment and store maintenance while following company policies and safety rules.
• Collaborate with team to achieve store goals and adhere to procedures.

Skills

Retail experience

Customer service

Communication

Team collaboration

Flexible hours

Job description

The Finish Line is seeking an Associate to support daily store operations and deliver exceptional customer experiences. You will help drive sales, maintain product presentation, and contribute to the store’s success with a team-driven approach.

Ideal candidates bring at least some retail experience, a customer-centric mindset, and strong communication skills. Flexibility to work weekends and holidays is preferred in our fast-paced environment.