Customer Experience Lead: Field Sales & Junk Removal

1-800-GOT-JUNK?; Thousand Oaks (CA); On-site; USD 37,000 - 43,000; Full time

Benefits offered by this job

Full benefits package with Medical, 9/

Award-winning workplace

Performance-based bonuses

Uncapped profit share

Overtime

1 weekend shift mandatory

Job summary

1-800-GOT-JUNK? Southwind Ventura County team is hiring a Customer Experience Lead in Westlake Village, CA. This full-time role blends sales with hands-on service, delivering wow moments for customers while tackling on-site solutions.

You''ll engage with customers, discuss pricing, and lead the day-to-day service experience. You should be energetic, dependable, and a strong communicator. The job requires physical activity (lifting 75+ lbs) and the ability to drive box trucks (training provided).

Qualifications

• Experience in customer-facing sales and service roles.
• Lifts up to 75+ lbs and physically active.
• Excellent communication and problem-solving abilities.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations and close on-site sales with clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Maintain a professional, energetic presence and brand integrity.

Skills

Sales-driven

People-focused

Energetic

Dependable

Strong communicator

Job description

1-800-GOT-JUNK? Southwind Ventura County team is hiring a Customer Experience Lead in Westlake Village, CA. This full-time role blends sales with hands-on service, delivering wow moments for customers while tackling on-site solutions.

You''ll engage with customers, discuss pricing, and lead the day-to-day service experience. You should be energetic, dependable, and a strong communicator. The job requires physical activity (lifting 75+ lbs) and the ability to drive box trucks (training provided).