Customer Experience Lead - Elevate Guest Service, Store Ops

TXB Market and Food Stores Inc; Kyle (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Free work uniforms

Free fountain drinks on shift

Daily Pay

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Critical illness coverage

Vacation and holidays

Job summary

TXB Market and Food Stores Inc. seeks a Lead Customer Service Associate to support store management, lead cash handling, and ensure an exceptional guest experience. You will supervise team members, train staff, and balance tills while delivering friendly service in a fast-paced environment.

Join TXB in Kyle, TX where Texas values—authenticity, hospitality, and integrity—guide daily operations. This role emphasizes guest-centered service, teamwork, and reliable store performance.

Qualifications

• Customer relationship experience required
• Must complete on-the-job training
• Ability to lift up to 50 pounds
• Prolonged standing and cashier duties
• Basic computer skills with ability to operate multiple devices
• Familiar with register systems and back-office software

Responsibilities

• Greet customers and assist with inquiries
• Balance cash register at start and end of shift
• Process transactions and returns per store policy
• Train and supervise team members
• Maintain store cleanliness and organization

Skills

Customer service

Team leadership

Training others

Basic computer skills

Cash handling

Education

Customer relationship experience

On-the-job training completed

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

TXB Market and Food Stores Inc. seeks a Lead Customer Service Associate to support store management, lead cash handling, and ensure an exceptional guest experience. You will supervise team members, train staff, and balance tills while delivering friendly service in a fast-paced environment.

Join TXB in Kyle, TX where Texas values—authenticity, hospitality, and integrity—guide daily operations. This role emphasizes guest-centered service, teamwork, and reliable store performance.