Customer Experience & Insurance Solutions Specialist

Jen Kesling; Buckhannon (WV); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Flexible hours

Advancement opportunities

Licensing paid by agency

4 day work week after 1 yr

Job summary

Jen Kesling's State Farm Agent Team is hiring a Customer Service Representative in Buckhannon, WV. This full-time role focuses on customer service, education about insurance options, and building relationships with the community.

You will develop leads, schedule appointments, and identify customer needs to market appropriate products. The position offers a competitive compensation range of $30,000 to $45,000 per year and benefits including a Simple IRA, PTO, flexible hours, licensing paid by the

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented, detail oriented and proactive in solving problems.
• Ability to learn computer functions and work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication

People-oriented

Detail oriented

Team player

Problem solving

Computer skills

Job description

Jen Kesling's State Farm Agent Team is hiring a Customer Service Representative in Buckhannon, WV. This full-time role focuses on customer service, education about insurance options, and building relationships with the community.

You will develop leads, schedule appointments, and identify customer needs to market appropriate products. The position offers a competitive compensation range of $30,000 to $45,000 per year and benefits including a Simple IRA, PTO, flexible hours, licensing paid by the