Customer Service Representative - State Farm Agent Team Member

Jen Kesling; Buckhannon (WV); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Flexible hours

Advancement opportunities

Licensing paid by agency

4 day work week after 1 yr

Job summary

Jen Kesling's State Farm Agent Team is hiring a Customer Service Representative in Buckhannon, WV. This full-time role focuses on customer service, education about insurance options, and building relationships with the community.

You will develop leads, schedule appointments, and identify customer needs to market appropriate products. The position offers a competitive compensation range of $30,000 to $45,000 per year and benefits including a Simple IRA, PTO, flexible hours, licensing paid by the

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented, detail oriented and proactive in solving problems.
• Ability to learn computer functions and work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication

People-oriented

Detail oriented

Team player

Problem solving

Computer skills

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Buckhannon - WV

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Licensing paid by agency
• 4 day work week offered after 1 yr of employment

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $30,000.00 - $45,000.00 per year

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