Customer Experience & Inside Sales Specialist

Tucker Materials; Rochester (MN); On-site; USD 28,943 - 36,823; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation Days

Professional Growth Opportunities

Job summary

Tucker Materials in Rochester, MN, is seeking a Customer Service Representative to provide exceptional service to customers and employees. The ideal candidate thrives in a fast-paced environment, with training provided on product knowledge for the drywall industry.

Duties include handling customer communications, taking orders, and maintaining the showroom. A high school diploma and strong communication skills are required. Benefits include medical, dental, vision insurance, and 401(k) plan among other offerings.

Qualifications

• High school diploma or GED equivalent.
• Ability to self-manage and interact comfortably with the public.
• Strong organizational skills and attention to detail.
• Bilingual preferred.
• Strong computer skills.
• Communicate professionally, both verbally and in writing.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Identify when to route questions to sales staff.
• Take orders at the sales counter and over the phone.
• Use company computer systems for order entry.
• Complete sales orders and tender cash sales.
• Develop product knowledge to assist customers.
• Maintain a clean and properly stocked showroom.

Skills

Strong organizational skills

Attention to detail

Bilingual preferred

Strong computer skills

Professional verbal and written communication

Education

High school diploma or GED equivalent

Job description

Tucker Materials in Rochester, MN, is seeking a Customer Service Representative to provide exceptional service to customers and employees. The ideal candidate thrives in a fast-paced environment, with training provided on product knowledge for the drywall industry.

Duties include handling customer communications, taking orders, and maintaining the showroom. A high school diploma and strong communication skills are required. Benefits include medical, dental, vision insurance, and 401(k) plan among other offerings.