Bilingual Customer Experience Specialist - Building Materials

Tucker Materials; Oakland (CA); On-site; USD 34,701 - 44,179; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid Holidays & Vacation Days

Professional Growth Opportunities

Job summary

Tucker Materials in Oakland is looking for a dedicated Customer Service Representative to ensure exceptional service to customers and employees. Key responsibilities include managing customer communications, taking orders, and developing product knowledge of building materials.

The ideal candidate will have a high school diploma, strong organizational skills, and a preference for bilingual abilities. The position offers a range of benefits and a competitive salary ranging from $25.19 to $32.07 per hour based on experience.

Qualifications

• Ability to self-manage and interact comfortably with the public.
• Communicate professionally, both verbally and in writing.
• Detail-oriented with the capacity to handle multiple tasks.

Responsibilities

• Provide professional phone, face-to-face, and written customer communications.
• Greet customers and determine problems, orders, or reasons for calling.
• Take orders at the sales counter and over the phone.

Skills

Strong organizational skills

Bilingual preferred

Strong computer skills

Education

High school diploma or GED

Job description

Tucker Materials in Oakland is looking for a dedicated Customer Service Representative to ensure exceptional service to customers and employees. Key responsibilities include managing customer communications, taking orders, and developing product knowledge of building materials.

The ideal candidate will have a high school diploma, strong organizational skills, and a preference for bilingual abilities. The position offers a range of benefits and a competitive salary ranging from $25.19 to $32.07 per hour based on experience.