Customer Experience & Growth Manager

Kentucky Fried Chicken (KFC); Rock Springs (WY); Hybride; USD 84 000 - 119 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Paid learning days

Mentor focused on inbound call growth

Résumé du poste

Kentucky Fried Chicken (KFC) in Rock Springs, WY seeks a Customer Service Manager to own the regional customer experience. Read intent data to route hot leads, forecast demand, and build territory plans that maximize Rock Springs coverage.

This hybrid role offers $84,000-$119,000 annually, paid learning days, and a mentor focused on your inbound call handling growth; a door is open for new ideas in a fast-paced sales marketing environment.

Qualifications

• Knowledge of WY-specific regulations relevant to sales marketing work.
• Strong rapport-building skills and a genuinely positive presence.
• Demonstrated Problem Solving expertise in a fast-moving sales marketing environment.
• Demonstrated ability to manage competing priorities under tight deadlines.

Responsabilités

• Read intent data and route the Rock Springs hot leads first.
• Grow brand awareness through Problem Solving and Customer Feedback Analysis initiatives.
• Forecast demand and align marketing investment with sales objectives.
• Dig into Leadership funnels and fix the step where buyers vanish.
• Build territory plans that maximize coverage across Rock Springs, WY.
• Turn cold sales marketing leads into signed deals across Rock Springs, WY.
• Deliver persuasive product demos to collaborative buyers and stakeholders.
• Mine Net Promoter Score data for the heads-down-and-happy story that wins the room.

Connaissances

WY regulations

Strong rapport-building

Problem solving

Prioritization

Positive presence

Description du poste

Kentucky Fried Chicken (KFC) in Rock Springs, WY seeks a Customer Service Manager to own the regional customer experience. Read intent data to route hot leads, forecast demand, and build territory plans that maximize Rock Springs coverage.

This hybrid role offers $84,000-$119,000 annually, paid learning days, and a mentor focused on your inbound call handling growth; a door is open for new ideas in a fast-paced sales marketing environment.