Customer Experience & Fast-Serve Specialist

Wawa, Inc; Smithville (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical Coverage

FSA

Wellness Programs

Paid Time Off

Store Discounts

Job summary

Wawa, Inc. is hiring a Customer Service Associate (CSA) in New Jersey to greet and serve customers, handle transactions, and assist with fuel and lottery services. You will prepare food items, maintain a clean and stocked store, and ensure a welcoming shopping environment.

The role requires strong communication, team spirit, and reliability. Wawa offers extensive benefits including ESOP, health coverage, a 401(k) with match, tuition assistance, paid time off, and flexible scheduling.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and politely.
• Prepare food items including breakfast, build-to-order sandwiches, beverages, and pizzas; keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with age-restricted products (lottery verification).
• Keep stores stocked, shelves fresh, and inviting; follow policies and safety guidelines.
• Maintain store cleanliness: cleaning, dusting, sweeping, mopping, trash, etc.

Skills

Great communication

Customer service

Team player

Multitasking

Reliable transportation

Age verification

Job description

Wawa, Inc. is hiring a Customer Service Associate (CSA) in New Jersey to greet and serve customers, handle transactions, and assist with fuel and lottery services. You will prepare food items, maintain a clean and stocked store, and ensure a welcoming shopping environment.

The role requires strong communication, team spirit, and reliability. Wawa offers extensive benefits including ESOP, health coverage, a 401(k) with match, tuition assistance, paid time off, and flexible scheduling.