Customer Experience Curator

NICHOLAS AIR; Oxford (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

NICHOLAS AIR in Oxford, MS is seeking a Customer Experience Curator to design and deliver personalized, memorable experiences for our Membership base of athletes, celebrities, and ultra‑high‑net‑worth clients. You will translate the brand’s vision into experiences, requiring exceptional hospitality standards, elite creativity, and the ability to manage multiple projects on a dynamic schedule.

This role rewards thoughtful relationship building and a commitment to long‑term, discreet service that

Qualifications

• Experience in hospitality and luxury environments.
• Ability to work on multiple projects with a dynamic schedule.
• Experience serving high‑net‑worth clientele preferred.

Responsibilities

• Plan and execute personalized and memorable experiences for members.
• Align brand vision with client interactions to create lasting impressions.
• Coordinate experiences across multiple projects with discretion and creativity.

Skills

Hospitality experience

High net worth clients

Customer service

Creativity

Multitasking

Job description

Previous Experience In An Organizational Or Hospitality-Focused Role Preferred

Previous Experience with High Net Worth Clientele Preferred

WORK FOR ONE OF THE WORLD’S MOST AUTHENTIC PRIVATE JET BRANDS

We believe people should be treated as names, not numbers. That belief shapes our culture of empowerment, collaboration, and long-term stability, and it is one of the reasons we continue to be The Standard in private aviation.

We invest in exceptional people who bring exceptional skills. For nearly 30 years, our mission has remained clear, “Be the best in the industry, not the biggest”.

Becoming part of the organization means continuous learning, strategic growth, and embracing change through innovation. We operate with a “people over process” philosophy, building meaningful relationships and trust across our workforce.

NICHOLAS AIR maintains a sterling reputation when it comes to delivering world-class customer service and has an unwavering commitment to developing long‑term, personalized relationships with its Membership base of athletes, celebrities, captains of industry, and ultra‑high‑net‑worth clientele. The Customer Experience Curator will plan and execute personalized and memorable experiences, aligning our brand's vision to create lasting impressions for both new and current clients. NICHOLAS AIR simply cuts no corners. This position requires experience in hospitality and luxury environments, an elite level of creativity, and the ability to work on multiple projects at once with a dynamic schedule.

NICHOLAS AIR STORY