Customer Experience Consultant — Growth & Commission

Tom Kadlec; Rochester, Northern (MN, KY); Hybrid; USD 120,000 - 200,000; Full time

Benefits offered by this job

Competitive pay plan

Paid training

401(k) match

Generous PTO

Health insurance

Life insurance

Disability coverage

FSA/HSA

Employee assistance

Financial planning

Employee discounts

Supportive management

Team culture

Career advancement

Sunday off

State-of-the-art facility

Job summary

Tom Kadlec Honda in Rochester, MN is seeking a Customer Experience Consultant to greet guests, discuss needs, and present vehicle options in a fast-paced, people-first environment. You’ll perform product demonstrations and guide customers through the sales process with professionalism.

We offer a strong, performance-based pay plan, paid training, and comprehensive benefits, including 401(k) with company match, generous PTO, health/dental/vision, and life and disability coverage.

Qualifications

• Customer-first mindset with strong interpersonal skills.
• Honest and transparent, with a commitment to integrity.
• Positive, driven attitude and willingness to learn and grow.
• Must possess a valid driver’s license.

Responsibilities

• Greet and assist guests in the showroom and on the sales lot.
• Engage customers in conversations to understand their needs.
• Present vehicle options with clear explanations of features and benefits.
• Perform high-quality product demonstrations on new and used vehicles.
• Guide customers through the entire sales process with professionalism and care.
• Build strong rapport and follow up to create long-lasting relationships.
• Learn to overcome objections, negotiate, and close sales effectively.
• Communicate with Sales Manager on goals, progress, and performance.

Skills

Positive, driven attitude

Honest and transparent

Customer-first mindset

Strong interpersonal skills

Energetic and outgoing

Comfortable handling objections

Price discussions

Willingness to learn

Valid driver’s license

Job description

Tom Kadlec Honda in Rochester, MN is seeking a Customer Experience Consultant to greet guests, discuss needs, and present vehicle options in a fast-paced, people-first environment. You’ll perform product demonstrations and guide customers through the sales process with professionalism.

We offer a strong, performance-based pay plan, paid training, and comprehensive benefits, including 401(k) with company match, generous PTO, health/dental/vision, and life and disability coverage.