Customer Experience Clerk – Cash & Service Desk

Albertsons Companies, Inc.; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Earned wages access

Flexible schedules

Associate discounts

Training & development

Health & welfare benefits

Paid time off

Job summary

Albertsons Companies is seeking a Customer Service Clerk to provide high-quality service at the front of the store in Phoenix. You will scan items, handle payments, apply discounts, and assist customers with loyalty program questions or sign-ups while maintaining a clean service desk.

You will also operate money-order and lottery machines, process returns, sell gift cards, restock displays, and follow uniform policies.

Qualifications

• Customer Service Skills: Prior customer service skills or related experience.
• Technical Skills: Ability to operate electronic scanning cash registers and machines for counting money, wire transfer processing, and lottery.
• Problem-Solving Skills: Ability to handle stressful and complex situations calmly and professionally.
• Communication Skills: Ability to understand and follow instructions and communicate effectively with customers and team members.

Responsibilities

• Operate electronic scanning cash registers and handle payments.
• Assist customers with Loyalty Program questions or sign-ups.
• Process customer returns, sell gift cards and lottery tickets, and handle other transactions as needed.
• Maintain cleanliness of the Customer Service Desk and front area of the store.
• Replace stock in display areas and adhere to the uniform and grooming policy.

Skills

Customer Service

Technical Skills

Problem-Solving

Communication

Organizational Skills

Teamwork

Reliability

Tools

Cash registers

Money counting machines

Lottery machines

Job description

Albertsons Companies is seeking a Customer Service Clerk to provide high-quality service at the front of the store in Phoenix. You will scan items, handle payments, apply discounts, and assist customers with loyalty program questions or sign-ups while maintaining a clean service desk.

You will also operate money-order and lottery machines, process returns, sell gift cards, restock displays, and follow uniform policies.