Customer Experience Champion — Retail Checkout & Service

Walgreens Co.; Orlando (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Orlando, FL is seeking a Customer Experience Associate to greet customers, assist with products and services, and deliver a distinctive checkout experience. You will handle transactions, maintain clean displays, and support promotions while upholding store standards and asset protection policies.

The role emphasizes friendly, proactive service, flexible scheduling (including evenings and weekends), and coordination with team members to ensure customer satisfaction.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Greet customers and offer assistance with products and services to ensure a positive experience.
• Provide courteous, fair, friendly, and efficient checkout service at the register.
• Handle transactions, returns, refunds, and exchanges while maintaining accuracy and courtesy.
• Maintain clean, well merchandised counters and shelves; price and stock merchandise as directed.
• Assist with in-store displays, promotions, and photos/video services where applicable.
• Support store asset protection procedures and comply with policies and procedures.

Skills

Customer service

Cash handling

Merchandising

Interpersonal skills

Problem solving

Communication

Tools

Store systems

Store equipment

Job description

Walgreens Co. in Orlando, FL is seeking a Customer Experience Associate to greet customers, assist with products and services, and deliver a distinctive checkout experience. You will handle transactions, maintain clean displays, and support promotions while upholding store standards and asset protection policies.

The role emphasizes friendly, proactive service, flexible scheduling (including evenings and weekends), and coordination with team members to ensure customer satisfaction.