Customer Experience Cashier Lead

Lowe's; Wichita (KS); Hybride; USD 17 000 - 22 000; Plein temps

Résumé du poste

Lowe's in Wichita, KS is seeking a friendly, efficient cashier and customer service associate to support daily store operations. You will greet customers, locate merchandise, operate the cash register, process transactions, returns, and exchanges, and help maintain a clean, safe store environment.

With a focus on customer service, you will assist shoppers, answer questions about products, demonstrate features, and collaborate with the CSA Front End Team to ensure accurate pricing, stock

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement.
• 1 year retail experience as a cashier.
• Experience using a computer and common retail technology, such as smartphones and tablets.
• Ability to obtain sales-related licensure or registration as may be required by law.

Responsabilités

• Provides SMART customer service at all times through Lowe's customer service policies, procedures and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions and guides them through projects when necessary.
• Communicates information to customers regarding stock, special orders, feature benefits, and warranty details.
• Coaches and trains associates in departmental duties and sales opportunities (CSA Front End Team).
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.

Formation

High school diploma or GED

Outils

Retail technology (smartphones/tablets)

Description du poste

Lowe's in Wichita, KS is seeking a friendly, efficient cashier and customer service associate to support daily store operations. You will greet customers, locate merchandise, operate the cash register, process transactions, returns, and exchanges, and help maintain a clean, safe store environment.

With a focus on customer service, you will assist shoppers, answer questions about products, demonstrate features, and collaborate with the CSA Front End Team to ensure accurate pricing, stock