Customer Experience & Campaign Ops Intern

Thinklance LLP; West Palm Beach (FL); On-site; USD 28,000 - 62,000; Part time

Benefits offered by this job

Belonging culture

Professional development

Work-life balance

Competitive wages

Career development resources

Meaningful projects

Job summary

Thinklance LLP is seeking a motivated student to support marketing operations and event campaigns in West Palm Beach. You will help manage promotional-item inventory, coordinate with partners, and maintain trackers for budgets and campaign activity.

This role offers hands-on experience in branding, content creation, and cross-team coordination. Ideal candidates are pursuing a degree in marketing or related fields, with strong organizational skills and proficiency in Microsoft Office, Canva, and

Qualifications

• Pursuing relevant degree in Marketing/ Communications/ Business.
• Strong organizational skills and attention to detail.
• Clear written and verbal communication; cross-team collaboration.
• Interest in customer experience, marketing campaigns, project coordination.
• Proficiency in Microsoft Office.
• Hands-on experience with Canva and Adobe Creative Cloud (Illustrator, InDesign).
• Familiarity with major social media platforms and best practices for creating engaging digital content.
• Proactive, reliable, and solutions-oriented problem-solver.

Responsibilities

• Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
• Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain budget, purchase order, invoice, and campaign-expense records; support monthly budget-status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
• Track assigned orders and deliveries from request through completion; identify and escape delays or issues promptly.
• Support CES campaigns from planning through execution, including timelines, materials, communications, logistics, follow-up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates. and organization of shared materials.
• Document recuriccing CES workflows and recommend improvements to reduce manual work, delays, or ambiguity.
• Follow brand standards, compliance expectations, purchasing procedures, vendor-management processes.
• May include some national travel for events.

Skills

Organizational skills

Written and verbal communication

Cross-functional collaboration

Problem-solving

Customer experience focus

Marketing campaign interest

Multi-tasking

Education

Pursuing degree in Marketing, Communications, Business, Design

Tools

Microsoft Office

Canva

Adobe Creative Cloud (Illustrator, InDesign)

Job description

Thinklance LLP is seeking a motivated student to support marketing operations and event campaigns in West Palm Beach. You will help manage promotional-item inventory, coordinate with partners, and maintain trackers for budgets and campaign activity.

This role offers hands-on experience in branding, content creation, and cross-team coordination. Ideal candidates are pursuing a degree in marketing or related fields, with strong organizational skills and proficiency in Microsoft Office, Canva, and