Customer Experience Banker - Hybrid/Remote Options

Huntington; Findlay (OH); Hybrid; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Huntington Findlay East is seeking a Customer Experience Banker to serve walk-in customers as a Financial Concierge, aiming to retain and grow consumer and business relationships. You will identify financial goals, recommend deposits and other banking products, process transactions accurately, and balance daily while delivering exemplary service.

The role emphasizes building trust, educating customers on banking options, and maintaining strong partnerships with colleagues to support community

Qualifikationen

• High School Diploma or GED and 1 year customer service or military service, or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Aufgaben

• Providing excellent customer service and effectively resolving customer issues.
• Educating customers on consumer deposit products.
• Identifying opportunities to grow customer relationships through a disciplined sales process, follow-ups, and referrals.
• Educating and referring customers to other areas of the bank to deepen relationships.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.

Kenntnisse

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Ausbildung

High School Diploma or GED

Bachelor's Degree

Jobbeschreibung

Huntington Findlay East is seeking a Customer Experience Banker to serve walk-in customers as a Financial Concierge, aiming to retain and grow consumer and business relationships. You will identify financial goals, recommend deposits and other banking products, process transactions accurately, and balance daily while delivering exemplary service.

The role emphasizes building trust, educating customers on banking options, and maintaining strong partnerships with colleagues to support community