Banking Customer Service Specialist

Cornerstone Capital; Bastrop, Northern (TX, KY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

401K

Paid Parental Leave

Bonus potential

Job summary

Cornerstone Capital Bancorp, Inc. in Texas seeks a Banking Customer Service Representative to join our branch team.

You’ll be on the front lines delivering exceptional service while supporting commercial lending, mortgage platforms, and a digital deposit bank network across states. You will assist with everyday banking transactions, open new accounts, educate customers on financial products and digital services, and build lasting relationships.

Qualifications

• Superior customer service and problem-solving skills.
• Experience with retail banking transactions and deposits.
• Ability to learn digital banking services.
• Strong attention to detail and accuracy.

Responsibilities

• Deliver excellent customer service in person and by phone.
• Open and maintain consumer deposit accounts.
• Educate customers on digital banking services and products.
• Process account maintenance requests and documentation.
• Balance teller drawer daily and handle cash accurately.
• Ensure compliance with bank policies and regulations.

Skills

Customer service

Cash handling

Verbal and written communication

Multitasking

Education

High School Diploma / GED

Tools

Microsoft Excel

Microsoft Office

Job description

Cornerstone Capital Bancorp, Inc. in Texas seeks a Banking Customer Service Representative to join our branch team.

You’ll be on the front lines delivering exceptional service while supporting commercial lending, mortgage platforms, and a digital deposit bank network across states. You will assist with everyday banking transactions, open new accounts, educate customers on financial products and digital services, and build lasting relationships.