Customer Experience Attendant

Weis Markets; Baltimore (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Scholarship program

Associate discount

Dental insurance

Vision insurance

Short term disability

Life/AD&D

Job summary

Weis Markets in Baltimore is seeking a Customer Experience Attendant to greet customers, assist with groceries, and help keep the store clean and safe. You will support cashiers, manage carts, and ensure a welcoming, efficient shopping experience for every guest.

No prior experience is required; a high school diploma or GED is preferred. Weis Markets is an Equal Opportunity Employer and provides training and comprehensive benefits to eligible associates.

Qualifications

• HS diploma or GED required/working toward degree.
• No prior experience required for the role.

Responsibilities

• Greet customers with a cheerful demeanor as they enter the store and assist as needed.
• Retrieve shopping carts from premises and bring them to the front for customer use.
• Assist customers by loading groceries into their vehicles when needed.
• Maintain cleanliness in parking lot, vestibule, front-end and rest areas; empty trash and replace bags.
• Support cashiers by bagging groceries and handling intercom pages; sweep, mop and cleanup as required.
• Operate cleaning equipment if trained; maintain equipment in good condition; report repairs.

Skills

Customer service

Teamwork

Education

High school diploma or GED

Job description

Job Description:

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it’s associates and communities? That’s WEIS!

Location Address:

4126 East Joppa Road

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Attendant is responsible for the functions below, in addition to other duties as assigned:

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use. Empties carts of debris. Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris. Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and does general clean-up work. Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning. Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in back room, break room, front-end and parking lot.
• Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention. Also, informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

RATE OF PAY AND BENEFITS

The hourly pay for this position starts at $15.00 and is up to $22.00.

• such as minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA)
• and have two supplemental medical plan options
• the Advantage and Elite plans
• dental
• vision
• short term disability
• term life and AD&D
• and voluntary insurance such as hospital indemnity
• critical illness
• 401(k) retirement savings plans
• scholarship program and associate discount programs
• auto and home insurance
• employee assistance program
• pet insurance
• purchasing power and paid time off and sick pay provided the eligibility and criteria specific to the position is met

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.