Customer Experience Attendant

Weis Markets, Inc.; Towson (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

MEC plan

Dental

Vision

Short-term disability

Life and AD&D

Hospital indemnity

401(k) retirement plans

Scholarship program

Associate discounts

Auto and home insurance

Employee assistance program

Pet insurance

Purchasing power

Paid time off and sick pay

Job summary

Weis Markets, located in Towson, MD, is hiring a store associate. You will greet customers, answer questions, and provide assistance to ensure top-quality service.

Responsibilities include unloading carts, loading groceries into vehicles, keeping parking lot and store clean, and assisting cashiers. Candidates should be customer-focused, safety-conscious, and able to work a varied schedule. Competitive benefits apply.

Qualifications

• High school diploma or GED required.
• No prior experience required.

Responsibilities

• Greets customers in a cheerful manner and answers questions to ensure quality customer service.
• Retrieves and returns shopping carts; keeps parking areas and cart corrals clear.
• Loads groceries into customers' vehicles as needed.
• Maintains clean store, vestibule, and front-end; empties trash and recycles as required.
• Maintains safety by monitoring entrance/exit areas; reports hazards to management.
• Assists cashiers by bagging groceries and responds to intercom pages; cleans, sweeps, mops, and restrooms.
• Operates cleaning equipment when trained; ensures equipment is in good repair.
• Keeps sales floor free of slip and trip hazards; reports needs for repairs or supplies.
• Cooperates with coworkers and supervisors to ensure smooth department and store operations.

Skills

Customer service

Teamwork

Safety awareness

Loading groceries

Cleaning

Education

High School Diploma or GED

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address:

4126 East Joppa Road

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use. Empties carts of debris. Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris. Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and does general clean-up work. Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning. Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in back room, break room, front-end and parking lot.
• Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention. Also, informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

SUPERVISORY RESPONSIBILITIES

This position currently has no supervisory responsibilities.

QUALIFICATION REQUIREMENTS

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

RATE OF PAY AND BENEFITS

The hourly pay for this position starts at $15.00 and is up to $22.00.

Weis Markets offers a competitive salary with access to a variety of benefits and resources such as

• minimum essential coverage (MEC) Plan includes 100% in-network coverage for all preventative care services required by the Affordable Care Act (ACA)
• two supplemental medical plan options, the Advantage and Elite plans
• dental
• vision
• short term disability
• term life and AD&D
• voluntary insurance such as hospital indemnity
• critical illness
• 401(k) retirement savings plans
• scholarship program
• associate discount programs
• auto and home insurance
• employee assistance program
• pet insurance
• purchasing power
• paid time off and sick pay provided the eligibility and criteria specific to the position is met.

Weis Markets is an Equal Opportunity Employer:Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.