Customer Experience Attendant

Weis Markets; Lancaster (Lancaster County); On-site; USD 26,000 - 36,000; Full time

Job summary

Weis Markets in Lancaster is hiring a Customer Experience Attendant at 1603 Lincoln Highway East. You will greet customers, help with questions, and assist with bagging groceries and cashier support. Maintain parking lot cleanliness, assist with carts, and ensure safety around entrances.

The role requires a high school diploma or GED; prior experience is not required. Weis Markets is an Equal Opportunity Employer and offers a cooperative team environment and opportunities to grow within the

Qualifications

• Excellent customer service and communication skills.
• Willingness to assist customers and coworkers.
• Ability to stay organized and handle multiple tasks.

Responsibilities

• Greet customers and assist with questions to ensure a positive shopping experience.
• Retrieve and manage carts, keep aisles and entryways clear and safe.
• Assist with bagging groceries and supporting cashiers as needed.
• Maintain cleanliness in parking lots, store vestibule, and restrooms; manage trash and recycling.
• Notify management about maintenance or safety issues and restock supplies as required.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Tools

POS system

Job description

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and communities? That's WEIS!

Location Address

1603 Lincoln Highway East

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Customer Experience Attendant is responsible for the functions below, in addition to other duties as assigned:

• Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answers customer questions and provides other assistance as required to ensure quality customer service.
• Retrieves all shopping carts on the premises safely and efficiently. Ensures that carts are not left in parking areas and taken from cart corral to front porch of store for customer use. Empties carts of debris. Takes defective carts out of service.
• Helps customers by loading their groceries into vehicles.
• Keeps parking lot, store vestibule and front-end clean and free of debris. Maintains trash and recycling receptacles on porch, empties and replaces bags as necessary.
• Remains alert to safety issues. Pays particular attention to the entrance and exit areas to ensure they are not blocked and are free from slip and fall hazards.
• Assists cashiers by bagging groceries as required. Promptly responds to intercom pages. Sweeps, washes, mops and does general clean-up work. Cleans restrooms and break rooms, replenishes supplies, disposes of waste and keeps building and surrounding grounds in orderly condition.
• May operate (if over 18 years of age and properly trained – training provided) various motor driven equipment used for cleaning. Maintains cleaning equipment in good repair.
• Helps keep the sales floor free of slip and trip hazards. May also clear sidewalks and porch of snow and ice. Disposes of trash and other debris in back room, break room, front-end and parking lot.
• Notifies store management when repairs or maintenance is needed or when he/she observes unsafe conditions which require more than his/her attention. Also, informs store management when there is need for more supplies.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors. Responsible to continuously improve job performance.
• May complete other duties of staff as required by management.

Supervisory Responsibilities

This position currently has no supervisory responsibilities.

Qualification Requirements

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

Education and/or experience completed or working towards a high school diploma or general education degree (GED). No prior experience required.

Weis Markets is an Equal Opportunity Employer: Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.