Customer Experience Associate — Retail Support

Family Dollar Stores Of Arkansas LLC; Walnut Ridge (AR); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Arkansas LLC is seeking a Customer Service Associate to join our Walnut Ridge store and deliver a great shopping experience for every customer.

You will assist customers, handle transactions, stock shelves, maintain store cleanliness, and ensure safety and a friendly environment. This role offers part-time hours with opportunities to grow within our retail team.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organization

Problem-solving

Decision-making

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Arkansas LLC is seeking a Customer Service Associate to join our Walnut Ridge store and deliver a great shopping experience for every customer.

You will assist customers, handle transactions, stock shelves, maintain store cleanliness, and ensure safety and a friendly environment. This role offers part-time hours with opportunities to grow within our retail team.