Customer Experience Associate | Retail & Cashier

Dollar Tree Stores INC; Morgan Hill (CA); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Morgan Hill, California is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and welcoming.

The role requires strong customer service, communication, and teamwork, with the ability to lift up to 50 lbs and stand for long periods. Training provided; a high school diploma preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift 30–50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Teamwork

Physical stamina

Following instructions

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC in Morgan Hill, California is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, stock shelves, and keep the store clean and welcoming.

The role requires strong customer service, communication, and teamwork, with the ability to lift up to 50 lbs and stand for long periods. Training provided; a high school diploma preferred.