Customer Experience Associate – Retail

Dollar Tree Stores INC; Floresville (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Floresville, Texas, is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and tidy.

The role requires strong customer service, reliable attendance, and the ability to lift up to 50 lbs. Training is provided, and you will join a team that values friendly, efficient service.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical duties.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Physical ability

Education

High school diploma

Job description

Dollar Tree Stores INC in Floresville, Texas, is seeking a Customer Service Associate to provide a great shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and tidy.

The role requires strong customer service, reliable attendance, and the ability to lift up to 50 lbs. Training is provided, and you will join a team that values friendly, efficient service.