Customer Experience Associate — Retail

Par Mar Stores; Fairmont (WV); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Par Mar Stores is seeking a Customer Service Associate to ensure guests receive prompt and reliable service. The role emphasizes teamwork, clear communication, and adaptability in a fast-paced retail environment.

You will handle transactions, follow age-restriction policies, prepare food and beverages safely, and maintain cleanliness inside and outside the store while meeting company standards and daily paperwork requirements.

Qualifications

• Strong commitment to teamwork and good communication skills.
• Ability to adapt well to change.
• Provide prompt and reliable service to guests.

Responsibilities

• Maintain store to meet management needs while delivering excellent customer service to guests.
• Process transactions by scanning products or manually keying prices, finalize sale and collect payment.
• Enforce compliance with age-restricted products such as tobacco, alcohol and lottery.
• Prepare food and beverages following safe handling procedures.
• Keep store, register area and backroom clean and organized.
• Maintain cleanliness outside of the store.
• Ensure deliveries are made according to company policy.
• Maintain a safe/secure environment adhering to company safety methods.
• Record time worked as required.
• Complete daily paperwork/record-keeping.

Skills

Teamwork

Communication

Adaptability

Education

High School diploma or equivalent

Job description

Par Mar Stores is seeking a Customer Service Associate to ensure guests receive prompt and reliable service. The role emphasizes teamwork, clear communication, and adaptability in a fast-paced retail environment.

You will handle transactions, follow age-restriction policies, prepare food and beverages safely, and maintain cleanliness inside and outside the store while meeting company standards and daily paperwork requirements.