Guest Experience Food Service Lead

Par-Mar-Stores; West Union (IA); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Par Mar Stores is seeking a Food Service Lead to deliver exceptional customer service and manage hot and cold food products in accordance with brand standards. You will supervise tasks including ordering, labeling, preparation, rotation, presentation and serving while maintaining safety and a polished store image.

Availability for flexible shifts, including evenings and weekends, is required to support peak hours and drive food sales, with strict adherence to dress code, communication, and daily

Qualifications

• Excellent customer service is required.
• Must be available to work evenings and weekends.
• Adhere to safety standards and company policies.
• Maintain a clean, organized store environment and assist with visible image and branding.

Responsibilities

• Lead food service tasks: ordering, labeling, preparation, rotation, presentation and serving of hot and cold food products.
• Ensure compliance with brand standards and safety protocols.
• Greet and assist guests to deliver total guest satisfaction.
• Maintain proper dress code and professional appearance per policy.
• Complete shift duty checklist and oversee store exterior/interior cleanliness and organization.

Skills

Customer service

Communication

Teamwork

Safety compliance

Job description

Par Mar Stores is seeking a Food Service Lead to deliver exceptional customer service and manage hot and cold food products in accordance with brand standards. You will supervise tasks including ordering, labeling, preparation, rotation, presentation and serving while maintaining safety and a polished store image.

Availability for flexible shifts, including evenings and weekends, is required to support peak hours and drive food sales, with strict adherence to dress code, communication, and daily