Customer Experience Associate - Retail

Englefield, Inc.; Easton, Northern (Northampton County, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Career growth

Health benefits

Life insurance

401k matching

Job summary

Englefield, Inc. offers a large, established company culture with a family feel where you’re valued as an individual. We’re seeking friendly, motivated people who love helping others and want to contribute to a great customer experience.

Responsibilities include greeting customers, processing transactions, keeping the store clean, stocking shelves, and following safety rules for tobacco, alcohol, and other sales. Flexibility and tech comfort are a plus for growth.

Qualifications

• Basic math and cash-handling skills.
• Customer-focused mindset—you love helping people
• Ability to work in a fast-paced environment with flexible scheduling
• Previous retail or food service experience is a plus, but not required
• Comfort with technology—we use modern tools to make work easier

Responsibilities

• Welcome customers with a smile and friendly conversation
• Process transactions efficiently using modern POS systems (cash, credit, debit, mobile payments)
• Maintain a clean and organized store—inside and out
• Stock shelves and manage inventory to ensure customers find what they need
• Follow safety and compliance regulations for tobacco, alcohol, lottery and other sales
• Promote Duchess Crown Card Rewards our loyalty program offering the best prices and offers to customers
• Use technology to assist customers, track inventory, and improve efficiency

Skills

Customer service

Cash handling

Tech-savvy

Flexible scheduling

Job description

Englefield, Inc. offers a large, established company culture with a family feel where you’re valued as an individual. We’re seeking friendly, motivated people who love helping others and want to contribute to a great customer experience.

Responsibilities include greeting customers, processing transactions, keeping the store clean, stocking shelves, and following safety rules for tobacco, alcohol, and other sales. Flexibility and tech comfort are a plus for growth.