Customer Experience Associate: Merchandising, Cashier & Service

Dollar General; Wilson (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Paid maternity and parental leave

Job summary

pOpshelf in Wilson, NC is hiring a Team Member to stock shelves, assist customers, operate cash registers, and maintain a clean, engaging store environment. You will help create attractive displays and follow merchandising guidelines to drive sales and customer satisfaction.

The role welcomes candidates with a high school diploma or equivalent. Benefits include health insurance, a 401(k) plan, paid leave, and other perks. This is a front-line, fast-paced retail position in-store.

Qualifications

• Ability to read diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Planogram compliance

Cash handling

POS operations

Stocking & merchandising

Interpersonal communication

Reading diagrams/instructions

Education

High school diploma or equivalent

Tools

Hand-held scanner

Pricing guns

Job description

pOpshelf in Wilson, NC is hiring a Team Member to stock shelves, assist customers, operate cash registers, and maintain a clean, engaging store environment. You will help create attractive displays and follow merchandising guidelines to drive sales and customer satisfaction.

The role welcomes candidates with a high school diploma or equivalent. Benefits include health insurance, a 401(k) plan, paid leave, and other perks. This is a front-line, fast-paced retail position in-store.